Privacy Policy

Your privacy is of utmost importance to Tripiffic Travels Pvt. Ltd. ('Tripiffic', 'we', 'us', or 'our'). To better protect your privacy, we provide this comprehensive notice explaining our online and digital platform information practices, and the choices you can make regarding the manner in which your personal and corporate travel information is collected, processed, and utilized.

To make this notice convenient and easy to locate, we make it readily accessible on our homepage, corporate booking portals, and at every juncture where personally identifiable information or travel reservation credentials may be requested.

This Privacy Policy applies to all travelers, corporate client administrators, registered travel partners, and website visitors utilizing the digital portals, mobile applications, APIs, and travel fulfillment services offered by Tripiffic.

This notice applies to all information collected or submitted on the Tripiffic platform. Our platform offers comprehensive travel-related services such as commercial airline tickets, hotel accommodations, travel insurance, and corporate travel management solutions.

To provide, confirm, and manage the travel fulfillment services referenced above, we collect the following categories of personal and travel information:

• Legal Full Name: First, middle, and last name matching government photo identity or international passport.
• Residential & Corporate Address: Billing address, employer corporate address, and state/country of residence.
• Date of Birth & Gender: Mandatory passenger details required by operating airlines and hospitality properties.
• Passport & Travel Document Details: Passport number, issuing country, nationality, and expiry date required for international flight ticketing and immigration compliance.
• Email Address: Primary contact email for ticket issuance, booking vouchers, flight change alerts, and corporate invoices.
• Phone Number: Mobile contact number for urgent itinerary notifications, SMS alerts, and two-factor authentication.
• Frequent Flyer & Loyalty Numbers: Airline loyalty club numbers, hotel membership credentials, and traveler meal/seat preferences.
• IP Address & Technical Telemetry: Device IP address, browser type, session cookies, and login telemetry used to safeguard account security and improve site performance.

We use the information you provide about yourself or your traveling employees when placing an order only to complete and fulfill that specific booking order. We do not share this information with outside parties except to the extent necessary to complete that order (such as transmitting passenger manifests to operating airlines, Global Distribution Systems, hotel suppliers, and regulated payment gateways).

We may use this information to occasionally inform you of promotions, negotiated corporate fares, or special travel updates being run on the platform. Within each promotional communication, you will always be provided with a direct, one-click option to opt out from receiving such emails in the future.

We use return email addresses to answer incoming customer support inquiries, corporate travel desk requests, and billing queries. Such email addresses are not utilized for any other unrelated purpose and are never sold or shared with outside parties.

We utilize non-identifying and aggregate analytical information to better design our website, optimize booking conversion funnels, and share platform trend metrics with business partners. For example, we may disclose that a certain number of individuals searched a specific flight route or destination, but we never disclose any data points that could be used to identify those individuals personally.

Finally, we never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you with an explicit opportunity to opt out or otherwise prohibit such unrelated uses.

To prevent unauthorized access, maintain continuous data accuracy, and ensure the correct and lawful use of information, Tripiffic has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure all information we collect online and through our API integrations.

All data transmissions between your browser, client application, and Tripiffic servers are encrypted using modern Transport Layer Security (TLS) protocols. Sensitive traveler records and booking archives are stored on hardened, enterprise-grade cloud databases protected with AES encryption at rest.

Access to client travel records is strictly compartmentalized on a need-to-know basis and protected by multi-factor authentication (MFA) and immutable administrative audit logs.

You can access all your personally identifiable information that we collect online and maintain by contacting our customer service department or signing into your secure traveler profile dashboard. We employ this verified procedure to better safeguard your personal information.

You can correct factual errors in your personally identifiable information by submitting a request that credibly substantiates the error (such as a corrected passport copy or government identification).

To protect your privacy and security, we will take rigorous, reasonable steps to verify your identity and corporate authorization before granting account access or implementing substantive profile corrections.

• Profile Review: Check and review your active traveler contact details, passport records, and corporate preferences.
• Correction of Factual Errors: Submit verified correction requests for spelling adjustments or renewed travel documents.
• Identity Verification: Standardized verification protocols to prevent unauthorized profile alterations or account takeovers.

Should you have any questions, concerns, or grievances regarding these privacy policies, personal data handling, or wish to exercise your data rights, please contact our dedicated customer service and grievance redressal desk.

Our team is available to assist you via phone or direct email during standard business operating hours. Formal statutory notices may also be dispatched to our registered corporate facility.